When you participate in, access or sign up to any AWI services, events, activities or online content such as newsletters or competitions we may request information from you that includes your personal information such as your name, telephone number, postal address, email address and your opinion on wool-related issues. If you complete a financial transaction with us your credit card details will be requested by a third party, not us, and you will be notified about this during the transaction process. We may also receive personal information about you from third parties with whom we work closely with for example sub-contractors, consultants, marketing or advertising agencies. They will generally collect this information when you are participating in, accessing or signing up to an AWI service, event or activity which they are managing for us. The information that they will provide us will generally be the same as what we would collect from you as set out above. By providing your personal information you enable AWI (and where applicable its contractors) to provide you with the services, information and content. You do not have to provide your personal information to us but, if you do not provide the information requested, we may not be able to provide you with the services, information or content you have requested.
AWI will collect, hold and use your personal information for a number of purposes including the following:
We use information obtained from cookies so that we can optimize the activities, products and services which we provide to you. See the Cookies section below for more details. Your personal information we collect is held in secure electronic databases. Some personal information is also held in paper files.
We do not sell or rent your personal information. We may however use and disclose your information when legally required to do so or for purposes relating to law enforcement and investigations, protecting our lawful interests and acquisition or sale of our business. We may also disclose your personal information to:
Some of these parties are located in countries other than Australia, including the United Kingdom, Italy, Germany, Holland, France, Spain, Turkey, USA, India, China, Hong Kong and Taiwan, Vietnam, Korea, Japan and Singapore. Where your personal information is provided to entities outside Australia, you acknowledge that by agreeing to the disclosure of your personal information to these overseas entities, we will no longer be required to take reasonable steps to ensure the overseas recipient's compliance with the Australian privacy law in relation to your personal information and we will not be liable to you for any breach of the Australian privacy law by these overseas recipients. On this basis, you consent to disclosure of your personal information to these overseas recipients.
If you would like to:
AWI and its infrastructure providers have taken reasonable steps regarding physical and technical access intrusion security measures to protect the personal information we hold against loss, misuse, interference and from unauthorised access, alteration or disclosure. However, if you are considering sending us any personal information through any of our Channels, please be aware that the information may be insecure in transit, particularly where no encryption is used (e.g. email, standard HTTP). You must also take care to protect your usernames and passwords and notify us as soon as possible if you become aware of any security breaches.
For information about privacy generally, or if your concerns are not resolved to your satisfaction, you can contact the Office of the Australian Information Commissioner on 1300 363 992 or via http://www.oaic.gov.au